Complaint and Feedback

At GoYara, we value your feedback and are committed to providing you with the best possible experience. If you encounter any issues or have concerns about our services, products, or any aspect of your interaction with us, we encourage you to reach out to our dedicated support team. Your satisfaction is our priority, and we are here to help.

How to File a Complaint:

Filing a complaint with GoYara is a straightforward process, and we are dedicated to resolving your concerns promptly. To ensure a smooth experience, please follow these simple steps:

1. Prepare Your Complaint: Before reaching out to our support team, take a moment to gather all relevant information regarding your complaint. This may include order numbers, product details, or any other pertinent information that will help us understand your issue better.

2. Compose Your Complaint: Write a clear and concise description of your complaint. Include all relevant details, such as what went wrong, when it occurred, and how it has affected you. The more information you provide, the easier it will be for our support team to assist you.

3. Contact Support: Once you have your complaint ready, you can email it to us at support@goyara.com. Our support team will acknowledge your complaint within 24 hours of receiving it. You will receive an email confirming that we have received your complaint and are actively working on a solution.